Delivery and Pickup

Freight Charges
Freight charges are calculated by the combination of the weight and size of your item and the distance between the shipping address nominated by you and th...
Wed, 16 Jun, 2021 at 12:11 PM
Delivery Times
Our stores ship items Monday to Friday with regular pick up & drop off cycles by our carriers. All deliveries require a signature to ensure the security...
Tue, 1 Mar, 2016 at 1:31 PM
Where's my order?
If you haven't received your order within the timeframes detailed above you can check on the progress of your delivery using the track and trace tools...
Tue, 1 Mar, 2016 at 1:32 PM
Can I pick up in store?
Yes you can. With 35 stores Nationwide, there will be a Harvey Norman store within driving distance for most New Zealanders. If you are not within easy driv...
Tue, 1 Mar, 2016 at 1:33 PM
Damaged or Lost Goods
If your goods arrive damaged or get lost in transit, contact us immediately on discovery of the damage or loss and at all times within 24 hours of receivi...
Tue, 1 Mar, 2016 at 1:36 PM